Director, Dr Apenisa T Ratu
Academic Services is responsible for student academic records administration, academic regulations and processes, and working collaboratively on these with the FSMed AcademicDepartmentsand other services. It provides the academic, administration and support services in line with identified needs to ensure the academic success and social well being of all students. The mission of the Division is:-
“to manage the progression of students from selection, enrolment through to graduation including many of the key underlying services and processes, ensuring through regulation and quality assurance that academic standards are met.”
Academic and Student Administration Section
This includes responsibility for the management and integrity of the student record, and the efficiency and accuracy for the student records system (StudentSoft) on which the student record depends. ASAS also provides front-office support to individual students in matters relating to all facets and organisation of their academic programme of study.
Other key functions include:
- Examinations management and results processing;
- Review, approval and publication of programmes and module information;
- Student appeals, plagiarism etc and academic discipline;
- Systems and processes for quality assurance and enhancement;
- Room booking and co-ordination of support to accommodate teaching;
- Audio-Visual and IT facilities management for teaching rooms; and
- Development and support for academic and student IT systems.
It is structured into three units.
Academic Policy and Quality Unit
Academic Quality Unit
This Unit provides administrative support for the FSMed’s management of its academic quality and standards, including the provision of the secretariat for FSMed’s Academic Quality Committee with responsibility for academic regulations and codes of practice, academic review, and the development of learning and teaching. Support for the development of policy and procedures is integrated with the discharge of day to day operational responsibilities. The section is also responsible for the appointment and analysis of report from External Examiners for taught programmes; and liaison with other academic Quality Assurance Agencies for benchmarking.
1.2 Programme Approval and Collaborations
This section is responsible for new programmes and modules approvals, and for validated, accredited, joint and other collaborative programme development and review.
Academic Events and Support Section
2.1 Timetabling, Examinations
The section manages:-
- Room booking (including information on block timetabling, space charging, information about rooms for both Pasifika Campus and Hoodless House Campus and timetabling information relating to the academic year)
- Examinations (including guidance to both Student and Schools, on examination dates, holidays and alternative examination arrangements),
- All aspects of management of other FSMed gatherings.
- The section also hosts TAMU (Teaching Accommodation Management Unit).
2.2 Learning Resources Accommodation Section
This section is responsible for AV and IT facilities management for teaching rooms.
3. Student Services and Systems Section
3.1 Taught Student Records
The section is responsible for the managing of FSMed's central record of all students on undergraduate, postgraduate taught and lifelong learning programmes. This includes institutional and module enrolment details, processing of examination marks and progression decisions, and transcripts.
3.2 Research Student Records
The section manages the FSMed's central records for postgraduate research students as well as student progress, leave of absence, extensions of time in which to submit theses and the examination of postgraduate research degree theses.
3.3 Systems Unit
Together with the IT Department Programmer this section provides technical support to the various teams and sections of Academic Services. This includes development support for the student records systems, StudentSoft, AlumniSoft, and the Assessment Module, generating reports of records data for management and implementation of new developments and training on student records system and processes.
The unit also manages programme and module information, StudentSoft, and the publication of programme specifications.
Student Conduct and Appeals
This section manages processes, procedures and guidance related to academic appeals, fitness to continue, and grievances to Examination irregularities, Plagiarism and Academic Discipline.
Student Life Section
The vision of this section:
“ to enhance the student experience of academic and social life at the Fiji School of Medicine is challenging and rewarding by further developing and improving services that help students to :settle, stay at and always prefer FSMed; develop capabilities beyond, and in support of the demands of the regions health care needs; identify and achieve their personal and career goals.”
The role of the section is also to co-ordinate improvements to the student experience in support of the FSMed’s overall vision “to be the leading health workforce academic education and research institution in the Pacific Region”. It also provides the Secretariat to the Students Disciplinary Committee and is responsible for the review of the Residential/Campus Rules and Regulations.
The section’s approach is to enable, empower and equip students so that they can achieve their potential through the learning experience and into their future careers. We hope that all students admitted to FSMed are able to access the support they need to settle, stay, and to develop and achieve their potentials before returning to their respective countries.
As a section of Academic Services the SLD collaborates closely with activities in Academic and Student Administration,Learning Department and Student Services Department.
The section also looks after three key areas which are:
Student Employability : including careers, personal development, work experience, placements, student enterprise and skills development .
The student employability unit will continuously enhance its range and quality of service in order to help students identify and achieve their individual career aspirations, have access to great work experience and employment opportunities, enhance vital personal and professional skills and to develop an enterprising approach to their career management. Actively looks for information from governments and private sectors on the employability of FSMed graduates. This support is provided in the following ways:
1.1 Advice and Guidance
The FSMed advice and guidance services are delivered by experienced and professionally qualified employability consultants and advisers, ensuring that all FSM students have equal access to professional and impartial support in helping to plan and manage their individual career paths. This support includes daily drop in services, careers counselling interviews and career management and employability workshops, and is delivered centrally and at course
1.2 Careers Information
In order to provide the most accessible service to our large student cohort, we have developed 24/7 careers information provision via our website. This allows students to get careers information when and where they want. It should provide necessary information for students to know about their future employers and work conditions, regulations and demands.
1.3 Student Enterprise
Our own Student Enterprise & Innovation Centre provides advice and support to students considering self employment, including access to incubator areas to support student run businesses. The Centre’s staff also delivers customised entrepreneurship training and development to Colleges and Schools.
1.4 Employers & Work Experience
FSMed and its students are specifically targeted by the world’s major graduate recruiters and each year our dedicated Employer Liaison Team organise over 120 employer presentations on campus. In addition our team also run several subject specific and generic graduate recruitment Fairs and events.
Our Work Experience staff also develops generic and subject specific work experience opportunities, greatly enhancing student skill development and employability.
Student Advice and Support:
This key area provides comprehensive range of academic, financial, counselling, health and pastoral support services for students. It includes:
- The International Students Services,
- The Student funding support,
- Work on induction to student life and student retention,
- Student equality and diversity,
- Physical and mental health,
- Disability and Learning Support for students with specific learning needs.
We provide free confidential advice and information to international students and their families, academic visitors, and to staff who work with international students. Our key areas of advice are, immigration, employment, bringing your dependants to Fiji, advice on possible sources of funding, academic matters and personal matters, as well as a range of practical advice on living in Fiji. We are also working for students, behind the scenes, through our Mentoring Scheme, which aims to continuously improve positive student experience.
We are currently supporting induction, and diversity projects. We are here to help you, please contact any of the services for individual, confidential advice and support during your stay.
3. Counselling and Guidance: including student wellbeing.
This service provides one-to-one or group counselling sessions for any student currently enrolled at FSMed and may also run workshops on a variety of issues which typically affect students. In addition, the service also provides support to study of a more practical nature, e.g.: management of academic work; anxiety problems; shared problems amongst groups of students or ethnic groups; room-mate/colleagues disputes; and advice and guidance for general well being.
Counselling Sessions are confidential and provided by trained counsellors who use a variety of counselling models. Their work are mainly short term and students may be offered several sessions with them. The first session will be an assessment interview where counsellors will be trying to find out more about why students have contacted the Service and how they can best be helped.
Service is open during Semester time from 9am – 5pm weekdays and other times for pre-booked appointments on Mondays and Thursdays. During semester breaks services open 9am -12.30pm.